AI / ML — Pragmatic Models, Production-Ready
ML is a business investment, not a research project. We build models tuned for the constraints that actually matter — latency, cost, drift, and the messy reality of your data.
What you get
When it fits
- You have data — even if it's messy — and a workflow where accuracy is measurable
- You're past the 'is AI useful?' question and need engineering, not enthusiasm
- Latency, cost, or compliance constraints make the obvious 'just call GPT' answer wrong
- You want a model you can update, monitor, and reason about — not a black box
When it doesn't
- The data is too sparse or too noisy to learn from, and nobody's willing to fix it
- The problem is genuinely better solved by deterministic logic or a SaaS product
- Accuracy can't be measured, so 'better' will always be a matter of opinion
Process
Discovery starts with a data audit and a baseline — almost always a simple retrieval or zero-shot baseline that the fancy model has to beat. We build the evaluation harness before the model. Iteration is then driven by the harness, not by intuition. MLOps is wired in from the first deployment, not bolted on later.
Full delivery processPricing
Fixed-price discovery (1–3 weeks). Implementation runs fixed-price by milestone or as a dedicated team for longer engagements. Inference cost modeling is included so you know unit economics before launch.
See engagement modelsCase studies
FinTech Mobile Banking Platform
Secure, AI-powered mobile banking serving 500K+ users with instant transfers and biometric authentication.
Multi-Vendor E-Commerce Platform
Scalable marketplace processing $10M+ monthly with AI recommendations and real-time inventory management.
FAQ
- RAG, fine-tuning, or agents — how do we choose?
- RAG when the answer lives in your documents and freshness matters. Fine-tuning when you need a specific format, tone, or domain capability that prompts can't reliably get to. Agents when the workflow needs actions across systems. Most production systems use two of the three; few need all of them.
- Do you build custom models or use existing ones?
- Default is to use existing foundation models with retrieval and prompting; that's usually right. We build or fine-tune custom models when there's a measurable accuracy, latency, or cost reason to — and we'll show you the math during discovery rather than defaulting to whichever is more interesting to build.
- How do you handle MLOps and model drift?
- Model registry, automated eval on every release, drift dashboards on production data, and retraining triggers tied to eval thresholds. The goal is that 'is the model degraded?' is answered by the dashboard, not by waiting for a user complaint.
- What about HIPAA, SOC 2, and data residency?
- We've shipped models in regulated environments and design for it from the start: VPC-only deployments, audit logging, and model providers selected for the residency rules you actually need. Compliance is part of the architecture, not an afterthought.